How often have you visited Healing Care Animal Hospital within the past year?
6 or More Visits
When You Telephoned Our Office
Did you have any difficulty reaching a receptionist?
If you were put on hold, did you receive service within a reasonable amount of time?
How convenient were the available appointments?
Had to rearrange my schedule
I was unable to schedule a convenient time
When You Arrived For Your Appointment
How comfortable did you feel in the waiting room?
Not very comfortable
How long did you have to wait in the reception area beyond your scheduled appointment time?
Please rate the following 1 lowest through 4 highest
Do you feel our grounds are well-maintained and litter free?
Do you feel there was adequate parking during your visit?
In the Exam Room
How long did you wait in the exam room before the veterinarian appeared?
How clean did the exam room appear?
Not Very Clean
Did you feel that your vet’s exam was thorough and complete?
Not Very Thorough
My vet was: (mark all that apply)
How would you rate the competence of your vet?
Did the vet clearly explain your pet’s condition and treatment options?
All of my questions were answered
I’m a little confused
Not clear at all
How helpful were the staff that assisted you?
Received little help
How much value do you feel you received from the services provided by Healing Care Animal Hospital?
How would you rate your experience with Healing Care Animal Hospital?
Will you return to Healing Care Animal Hospital in the future?
Would you refer Healing Care Animal Hospital to your friends?
Please explain your overall rating below. Your comments and suggestions are greatly
appreciated. Thank you for taking the time to fill out this survey.
Do Not Fill This Out